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INTRODUCTION  

Check-in Scan invites you to read this Legal Notice, which describes the terms and conditions that will apply to your initial access to our services and website browsing. We ask that you carefully read the content and periodically review any changes that may occur, which we will publish here.  

 

1. SERVICE HOLDER 

In compliance with the provisions of Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), we inform you that the ownership of the Service belongs to: 

  • Check-In Scan , SL, (hereinafter, “ Check-in Scan ” or the “ Company ”) 
  • NIF: B-93578862 Registered in the Mercantile Registry of Malaga, Volume 5673, Folio 180, Book 4580, Sheet MA-142322. 
  • Registered office: Bulevar de la Cala, Local 1, La Cala de Mijas, CP 29649, Mijas (Málaga). 
  • Telephone: +34 951 82 98 60. 

 

2. SCOPE  

This Legal Notice governs the conditions of browsing our content, as well as the different options for accessing our services through the following methods: 

  • Mobile application “ Check-In Scan and 
  •  Web platform “ Check-In Scan for use from a fixed device (computer) or portable device (computer, tablet and/or smartphone) 

hereinafter, the “ Service ”, which allows the online or in-person Check-in process of the Guest to be carried out in a simple, agile manner and in accordance with the legal requirements demanded by the applicable regulations. 

Downloading and/or using the Service, as well as accessing the website, implies assuming the status of User, whether this is:  

  • Owner/agent (hereinafter, “ Host ”) or 
  • Person or persons staying at the tourist accommodation (hereinafter, “ Guest ”) 

in the context of a tourist rental.  

For the purposes of this Legal Notice, the term “Host” will be used to describe aspects specifically applicable to guests, and the term “Guest” will be used for aspects applicable exclusively to guests. When the term “User” is used, it will be understood to apply to both Hosts and Guests, as well as to any person who accesses our website or app content.  

Use of the Service implies the User's full and unreserved acceptance of these terms and conditions of use of the Service and the website (hereinafter, the “Legal Notice”). Therefore, Check-in Scan recommends that the User carefully read this Legal Notice beforehand. 

 

3. SERVICE FUNCTIONALITIES 

The purpose of the Check-in Scan is to perform the following operations: 

  • Register all travelers; 
  • Complete the digital “Hospitality Report” automatically; 
  • Scan the MRZ code on the traveler's or travelers' identification documents;  
  • Allow the traveler or travelers to digitally sign the mandatory entry form on their mobile device or tablet; 
  • Prepare a Traveler's Register Book. 
  • Sending the traveler registration to the competent authorities.  
  • Integrate your PMS, smartlock or Channel Manager with our Service. 

 

4. ACCESS TO THE SERVICE 

The User can download the mobile application (hereinafter, “App”) from the Apple Store or Google Play, depending on the operating system used by the User's mobile device. Access to and download of the App is completely free, except for the cost of the internet connection through the telecommunications network provided by the User's internet service provider. The User can also access the Service through the website https://www.checkinscan.com/ . 

To use the Service, the Host must complete a User profile to register and then select their preferred subscription plan. Check-in Scan will ask the Host to provide their email address and mobile phone number. Once this information is provided, the Host will receive an activation link in their email account. As the first step in account activation, the Host will be asked to enter an alphanumeric password, which will be used to access their user account. Once logged in, the Host will be able to: 

  • Select the available services, 
  • Register the relevant data of the tourist accommodations that you wish to link to the Check-In Scan App or the Check-In Scan Web Platform and 
  • Register, where applicable, the Agents you authorize to act on your behalf. 

 

For their part, Guests can access the service completely free of charge, following the instructions provided by the Host, in order to carry out the Check-in process in a comfortable and simple way, as well as with full guarantees of compliance with the regulations applicable to the registration of travelers, and the data protection regulations.  

 

5. OBLIGATIONS  

Any fraudulent, abusive, illegal, or bad-faith use of the Service and/or its content is expressly prohibited. Therefore, and without limitation, the User must refrain from: 

  • Reproducing, distributing, publicly communicating, transforming or modifying the Service or any of its contents, including these General Terms and Conditions, regardless of the purpose of such use, without prior written authorization from Check-in Scan .
  • To carry out any type of illegal, fraudulent activity, contrary to these Conditions, current legislation and/or good faith or that prevents and/or hinders the correct use of the Service or its contents. 
  • Linking to or reproducing the Service or its content from third-party websites, platforms, forums, chats, blogs or social networks that are contrary to the law, offensive or violate human dignity, fundamental rights or the Company itself and/or may be considered criminal. 
  • Introducing and/or disseminating content on the Service that violates human rights and the dignity of people, such as racist, xenophobic, pornographic content or content that constitutes an apology for terrorism. 

The Service is a tool to facilitate regulatory compliance in the traveler registration process, but in any case the Host is solely responsible for applying the procedures and functionalities to ensure that the process complies with the applicable regulations in each case.  

For their part, all information provided by the Guest must be truthful and accurate. To this end, the Guest must ensure the authenticity of all data provided during the registration process. The Guest must provide all data marked as mandatory in accordance with applicable regulations. The Guest will be solely responsible for any false or inaccurate statements made.  

To facilitate the truthfulness and accuracy of the information provided, we offer the User (owner, agent or guest) a data confirmation screen so that they can verify that the data sent is correct. 

 

6. RESPONSIBILITIES 

The User shall be solely responsible to Check-in Scan and/or third parties for their use of the Service. Check-in Scan shall not assume any liability arising from the User's use of the Service, especially in cases where such use violates the provisions of this Legal Notice, our General Terms and Conditions and/or Privacy Policy, as well as any applicable regulations. 

Although the Service incorporates appropriate safeguards and uses industry-standard technology to maintain and improve its security and integrity, as well as the security of the information it contains, the Internet is not an impenetrable medium. It is the User's responsibility to protect the device used to access the Service from viruses, malware, third-party attacks, or any other harmful computer elements that could affect their device, by enabling appropriate tools for detecting and disinfecting malicious software. 

Check-in Scan Check-in Scan is not responsible for the information incorporated into the Service , such as: 

  •  The accuracy of the location data of the accommodations registered by the Host. 
  • The accuracy and truthfulness of the information provided by the Guest.  
  • The use that the Host may make of the Guest's information.  

Check-in Scan recommends that Users contact Check-in Scan . Under no circumstances will Check-in Scan liable for any damage and/or loss suffered by the User and/or any third party as a result of any misuse of the Service by the User or said third party. 

Check-in Scan will not be responsible: 

  1.  The Host is responsible for ensuring that the options configured specifically by the Host comply with applicable legal requirements. The Host assumes full responsibility for the consequences of using the Service in a manner contrary to current regulations.  
  1. Due to the inability to transmit data to law enforcement agencies because of a problem with any of their official websites, the Traveler's Form data will be held online and transmitted electronically as soon as reasonably possible. 
  1. If two hosts add the same accommodation, meaning the accommodation has been added twice to the application by different hosts, the numbering of the guest report and guest book will not be sequential. 
  1. From sending incorrect guest data information due to improper use of the application. 
  1. We will not be liable for failure to fulfill our obligations when exceptional and unforeseeable circumstances beyond our control arise, the consequences of which would have been unavoidable despite all efforts to the contrary, or when such circumstances arise from legal obligations. In these cases, we undertake to inform you immediately of the occurrence of these circumstances and their effects on the provision of services, so that you can prevent or at least minimize any damage or loss that may result. Our technical support number is 951 82 98 60, where we will be available to answer your questions and address any issues related to the services, and where we will provide you with all the assistance you need. 
  1. Regarding the refund of the amount of payment orders that are unauthorized or incorrectly executed, when there is fraudulent activity or you have deliberately or through gross negligence failed to comply with your obligations, especially those relating to the confidentiality and safekeeping of your keys and other security elements. 

Check-in Scan makes every effort to ensure the accuracy of the scan data; however, scan accuracy may be affected by the following situations, which are not the responsibility of Check-in Scan :  

  1. Scanning in low light environments. 
  1. Scanning with devices that do not allow the process to be carried out with the necessary precision. 
  1. Scanning of non-original documents. 
  1. Scanning documents that have a damaged MRZ area. 
  1. Using a device with a camera of less than 2MP quality. Scanning accuracy will always be better on a device with better technical specifications. 

In the case of PMS integration, Check-in Scan will be responsible for applying appropriate measures to guarantee the security, integrity and confidentiality of the data in the process of transferring the information to the Host's systems, but will not be responsible for any incidents that may arise from the Host's failure to apply technical measures in its own systems and that may affect the continuity of the services provided by Check-in Scan or the personal information processed within the framework of the provision of services. 

 

7. INTELLECTUAL AND INDUSTRIAL PROPERTY  

The User acknowledges and accepts that all content displayed on the website, and in particular, designs, texts, images, logos, icons, buttons, software, trade names, trademarks, or any other signs susceptible to industrial and/or commercial use, are subject to Intellectual Property rights. All trademarks, trade names, or distinctive signs, and all industrial and intellectual property rights over the content and/or any other elements included on the page, are the exclusive property of Check-in Scan and/or third parties, who have the exclusive right to use them in commerce. Therefore, the User agrees not to reproduce, copy, distribute, make available, or otherwise publicly communicate, transform, or modify such content, and to hold Check-in Scan from any claim arising from the breach of these obligations. Under no circumstances does access to the Website imply any waiver, transfer, license, or assignment, in whole or in part, of these rights, unless expressly stated otherwise. 

This Legal Notice for the Website does not grant the User any rights to use, alter, exploit, reproduce, distribute, or publicly communicate the Website and/or its Content other than those expressly provided herein. Any other use or exploitation of any rights will be subject to the prior and express authorization specifically granted for that purpose by Check-in Scan or the third party holding the affected rights. 

The content, text, photographs, designs, logos, images, computer programs, source code, and, in general, any intellectual creation existing on this site, as well as the site itself as a multimedia artistic work, are protected by copyright under intellectual property law. Check-in Scan owns the elements that make up the website's graphic design, menus, navigation buttons, HTML code, text, images, textures, graphics, and any other content of the website, or, in any case, has the corresponding authorization for the use of said elements.  

Furthermore, it is prohibited to remove, circumvent, and/or manipulate the copyright notice, technical protection measures, or any other information mechanisms that the content may contain. The User agrees to respect the aforementioned rights and to refrain from any action that could infringe upon them. Check-in Scan reserves the right to pursue all available legal remedies and actions to defend its legitimate intellectual and industrial property rights. 

 

8. PROTECTION OF PERSONAL DATA  

The User can visit our web environment without needing to provide any personal data; however, if the User accesses the Service, personal data may be collected and processed.  

Check-in Scan We have internal procedures in place to ensure compliance with the obligations established in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), as well as the provisions of applicable national data protection legislation. Users can consult all the information on how we process the data collected by accessing our Privacy Policy . 

 

9. USE OF COOKIES 

A cookie is a file that is downloaded to the User's computer when accessing certain web pages. Cookies allow a website, among other things, to store and retrieve information about a computer's browsing habits and, depending on the information they contain, could be used to recognize the User. The User can consult information about the type of cookies we use by accessing our Cookie Policy . 

 

10. HYPERLINKS 

If the website and/or the Service includes links to third-party websites, the User will be governed by the Terms of Use and Privacy Policy of the new website, acknowledging that Check-in Scan will not be responsible or liable for the use of such sites. However, and in compliance with Articles 11 and 16 of Law 34/2002 of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), the provider makes itself available to users, authorities, and law enforcement agencies, actively collaborating in the removal or, where appropriate, blocking of any content that may affect or contravene national or international legislation, the rights of third parties, or public morals and order. Should the User believe that any content on the website may fall into this category, they are requested to notify us immediately. 

The User is granted a limited, revocable and non-exclusive right to create links to the website, exclusively for private and non-commercial use, unless expressly authorized for commercial use.  

 

11. CUSTOMER SUPPORT 

To resolve any doubts or queries or request more information about the Service, as well as for any suggestions, the User can contact Check-in Scan through the email address info@checkinscan.com . 

 

12. SECURITY MEASURES 

We apply the following technical and organizational security measures in the processing of information: 

  1. Check-in Scan Service as a whole, that is, the connection to the User's web control panel and any of its mobile applications on iOS and Android, connects using the highest security HTTPS, specifically an Extended Validation (EV) SSL certificate. Data in transit will be encrypted with 2048 bits. 
  1. Check-in Scan encrypts all guest data stored in the database using 2048-bit encryption. We do not disclose specific encryption details to protect our systems, but you can contact us if you require further information. 
  1. Check-in Scan performs daily backups of your web application and database (on-site). 
  1. All data collected through the Service is stored on the servers of OVH France.  

Please note that the Service access password is personal and non-transferable, and the Host is responsible for ensuring its safekeeping. Should the Host detect any unauthorized access using their authorized password or that of any of their agents, they must immediately notify Check Check-in Scan so that appropriate action can be taken.  

 

13. DISPUTE RESOLUTION, APPLICABLE LAW AND JURISDICTION 

Should any provision of this Legal Notice be deemed unenforceable or invalid under applicable law or as a result of a judicial or administrative ruling, such unenforceability or invalidity shall not render this Legal Notice unenforceable or invalid in its entirety. In such cases, Check-in Scan shall modify or replace the provision with another that is valid and enforceable and that, to the extent possible, achieves the objective and intent reflected in the original provision. 

For the resolution of all disputes or issues related to this website or the activities carried out on it, Spanish legislation will apply, to which the parties expressly submit, and the Courts and Tribunals of the city of Malaga will be competent to resolve all conflicts arising from or related to its use, unless the user has the status of a consumer, in which case the Courts and Tribunals of the domicile of this will be competent.   

 

14. MODIFICATION OF THIS LEGAL NOTICE 

Check-in Scan reserves the right to modify this Legal Notice to adapt its content to new legislation or case law, as well as industry practices, in which case it will duly inform the User of the change so that they can accept the new terms and conditions. In such cases, Check-in Scan will announce the changes made on this page a reasonable time before they take effect. 

  

 

Date of last update: May 6, 2025

 

 

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