Becoming host of tourist accommodations can be a very rewarding experience, but also entails a series of responsibilities that, if they are not handled correctly, can result in legal problems , bad reviews or even economic sanctions . To correctly administer a tourist apartment, a rural house or any other type of accommodation, it is essential to understand which the most common mistakes that are usually committed to avoid them.
In this article we explain the most common mistakes that many hosts commit and how to try to keep everything under control.
Index
First, one of the most common errors is not to fulfill the legal obligation to register guests before the corresponding authorities. In countries such as Spain, for example, all hosts are obliged to send guest data to the Ministry of Interior , Mossos d'Esquadra or Ertzaintza , depending on the location of the property.
This procedure must be carried out within a maximum period of 24 hours from the check-in , and omit it can cause fines of up to 30,000 euros . Many hosts do not know this obligation or do not know how to manage it correctly.
Since the end of 2024 , with the entry into force of Royal Decree 933/2021 , the Ministry of Interior requires that the data communicate through a new state platform, SES Hospedajes . Although it may sound complex, there are tools such as Check-in Scan that automate the entire guest registration process and help avoid legal problems without complicating too much.
Another common mistake is not properly verifying the identity of guests. Some hosts trust the reserve platform and do not request identity documents upon arrival. This not only goes against laws in many countries, but also exposes you to situations of fraud , illegal occupation or property damage
In addition, many hosts do not have a signed tourist rental contract, which can make the claim of damage or default difficult if any conflict arises.
When performing the check-in, it is essential to always request an official identity document, such as the ID or passport , and have a system that allows generating and storing legally valid contracts signed by the guests. To be aligned with the GDPR , Check-in Scan ensures that data processing is carried out safely , with the user's consent and respecting their access , rectification and elimination .
In an extremely digitized world, continue using manual methods for the record of guests, such as paper and pen , can lead to errors , loss of documents or delays in shipments to the police . In addition, manual management consumes valuable time that you could dedicate to improving the guest experience.
This inefficiency translates into a loss of service quality, and, in many cases, unnecessary stress for the host or host . This process can be automated, reducing the probability of error and improving the experience of host and guests.
Many conflicts during the stay are due to clear rules from the beginning. Not communicating basic norms regarding the use of common areas , noise , entry and exit can generate misunderstandings and complaints by neighbors. Having a regulation that is visible can help establish clear expectations and reduce the possibilities of problems.
Many hosts are not always available or do not use automated tools to facilitate communication. Using these tools can improve the guest experience and save the host time.
To neglect the accommodation in its maintenance , cleaning or basic services is an error that directly affects the experience of a host. Periodic reviews and have a maintenance protocol that prevents the appearance of these problems must be carried out
Many hosts do not know or ignore their tax responsibilities . Do not declare income from tourist rental or not issue legal invoices may result in economic sanctions . This can be avoided with a professional advisor and above all to keep a clear accounting to avoid legal risks and maintain a business that is sustainable.
If you have been reflected in any of these errors, do not worry: Check-in Scan is the solution you need to manage your check -ins quickly , legal and safely .
Check-in Scan allows you to scan the identity document or guest passport from a mobile, and automatically sends the entrance part to the Interior Ministry. The whole process meets legal regulations and is carried out in seconds .
tourist rental contract , which guests can sign from their own device .
With Check-in Scan you can manage everything from an and safe app , compatible with Android , iOS and tablets . It also has historical records, reports and statistics, all from the control panel in the app.
work hours can be several properties , minimizing the risk of forgetfulness or errors in check-in management.
Being a good host is not just about offering a bed and a roof, but correctly managing all the legal and operational of accommodation. With tools such as Check-in Scan , tedious tasks can be transformed into a fairly agile , professional and totally legal . This not only guarantees compliance with the regulations, but also allows offering a more fluid and safe for guests and for the host itself.
