A godsend

As a total technophobe I struggled with all the current legal requirements for holiday rentals. The staff at Check-in scan have been unbelievably helpful, and I am up and running. Can’t believe how easy it is to use and highly recommend it to anyone who, like me, is doing private rentals.

Brilliant app

This is exactly what landlords operating in Spain need to meet their obligations to the police Our letting agent told me they were faxing photocopies of passports and forms to the Guardia Civil - I have not owned a fax for about 10 years! Equally, accessing the police website is troublesome By contrast this app allows you to scan passports (it reads the machine code instantly) and quickly upload the data to the website. You get an acknowledgement from the police by email to know that you have done the job correctly - the systems use the machine code on the bottom of the page, rather than a picture of the passport just like immigration does at the airport What’s more you get access to Check-in Scan’s website where you can see the history of your tenants and the proof that you have registered them in case the police query anything later

Excellent time saving Device with First Class Backup

We own and Manage Apartments and this lets us check people in , and Forwards the paperwork directly to the Police within Seconds Simply point your Mobile phone at the Passport , and Magic the Job is Done It’s also very important to mention the First class back up Should anything go wrong you have the sort of Backup that can only be described as First class .

Very easy to use , money well spent , plus you can ask guests to pay for it as part of your administration fee, saves a lot of time , customers are feeling safer and it is required by law, it would be stupid not to use it. Staff is very supportive , if any help needed.

This app provides the easiest solution to registering the arrival of guests. However, in addition to that the personal service provided by the team is second to none. It goes way beyond what you expect from a phone app. The whole process is smooth and works fantastically, with well written and functional software.

Just what is needed

I started looking for options when we realised we had to start informing the authorities in Spain of the arrival of guests. How to do this when the property is in Spain and we are in theUk was a challenge, we did not want to bog our agent down with complex admin, or install a pc and scanner etc. Then I was recommended to use this app. So far I have tested it as has our agent and all looks simple to use. It also solves the problem of how I was going to hold the data under the new GDPR laws, which my daughter who is a solicitor/ data protection officer had warned me about. All in all a well thought out app and solution, but not only that the support staff are extremely knowledgeable and helpful

Brilliant!

I’m all for making life easier and this app does exactly that! From my first contact with the company, my experience has only been positive. Both Stephanie and then Ione were amazingly helpful and supportive. They went out of their way to walk me through the process of registering all my details and made phone calls and enquiries on my behalf because my Spanish isn’t good. Using the app itself is SO easy and quick and it’s reassuring to know I’m adhering to all the rules and regulations legally required. Great company and great app! Thank you! Highly recommend 👍🏼

Perfect solution

We were very concerned about how to check in our guest. But since we have subscribed to check in scan all the worries have gone. So far two sets of guest have checked in with no problem whatsoever. It’s a relief to have the problem of encryption taken over for us. Daniel was extremely helpful and talked us through the setup, which was a lot easier then we expected. We have told our caretakers in Spain and they have in turn been telling all there clients about it. We would highly recommend it to anyone who rents their property.

Quick and Easy

We have been using Check-in Scan for a few weeks now and are really pleased with it. Once we had registered at the Guardia office and received our log in details and synced them with the app, the software was and is so easy to use. We simply scan our guests passports or ID cards using the camera on our phones and the software captures all the details automatically and then our guests, using their finger as a pen, sign to confirm everything is correct. The details are then sent automatically to the Guardia Civil. We meet all our guests but I also know that as an owner, if you cannot be around to meet your guests, there is an option for your guests to go online and complete the details themselves. For us it has meant that we are meeting our legal obligation and the process is stress free but also we feel it provides an extremely professional check in procedure.

Thank goodness for Check-in Scan

I honestly don't know what I would have done if I hadn't discovered this app. Makes short work of a lot of red tape. So easy even my older guests can work it out - so far everyone has found the process really easy and saved me a tonne of work. Great Value too. Can't recommend highly enough. Well done Check-In Scan team!

Super Bueno

This app is a MUST HAVE - it makes the legally required Guardia Civil registration a breeze. Easy to set up, check ins take seconds with confirmatory emails once the process is completed. Records can be reviewed and downloaded. I have added an agent to my account which extends the ease of use. Excellent value for money. The customer support is exceptional. I would commend Check In Scan without hesitation.

Exceptional all-singing-&-dancing app and its still in continuous development! If you need this sort of checkin app for your villa, apartment or hotel /guesthouse then THIS IS THE ONE YOU SHOULD HAVE !