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According to Order INT/1922/2003, of July 3 , on traveler registration books and entry reports, owners who rent their establishments must collect information from their guests and send it to the police within 24 hours.
Since October 2024, the documentary registration of travelers in Spain has ceased to be carried out through traditional systems (Hospederías de la Guardia Civil, WebPol, etc.) and has been centralized on the digital platform SES.HOSPEDAJES , regulated by Royal Decree 933/2021 . The platform allows for the unified, secure, and real-time submission of travelers' reports, with all the mandatory data according to Annex I of the Royal Decree. This represents an increase in security and efficiency for tourist establishments.
To do this, they must use a traveler registration form that must be signed and completed. This entire process requires a lot of time on the part of each guest and the tourist establishment.
With the application of Check-in Scan you can do it in a matter of seconds, facilitating instant compliance with legality and thus avoid sanctions
SCAN – SIGN – SEND All with a CLICK!
In Check-in Scan, we care about creating security and we are up to date with the updates of the regulations so that you can rent your homes for tourist use, hotels, hostels, rural accommodations, apartments, shelters, campsites or to Camper among others, Without any problem or concern.
We work with numerous tourist accommodations that endorse us, guaranteeing the protection of the data of their guests and owners by encrypting the content.
In addition, sometimes, the police pages are in maintenance or offline, when this happens, you must wait for them to restore and manually send all the documentation later, this creates delays, forgetfulness or saturation in the pending documentation, but With Check-in Scan you can forget this, you only release the registration, with the confidence that when the page will be operational again, we send the documentation automatically.
And if you have any questions or queries, you have a support and customer help team to resolve any online situation.
In Check-in Scan, we understand our customers and what they look for or need.
That's why we created an easy-to-use and intuitive app. It features a step-by-step to help you throughout the entire process. It adapts to all types of establishments, regardless of the number of accommodation units. Additionally, if you don't have an internet connection, you can use the registration app, and the scanned data will be saved until the connection is restored and can be updated. Users can configure the system themselves, including their rooms, properties, number of rooms, among other things, or they can request a configuration from Check-in Scan . Easy!
Fines for non-compliance can reach up to €30,000 and involve inspections and possible additional administrative sanctions, as well as criminal liability in serious cases. The proper use of official digital tools and training for accommodation managers are essential to avoid these risks.
Since document digitization, we do not have to print any paper. We take care of the environment. Time is money, and not wasting it printing, signing and scanning saves costs and staff time. Furthermore, when it comes to destroying data, it is much simpler and safer.
The best way to protect and reduce paper use is by registering on our website .
This way, you can collect your guests' information before their arrival without having to download the app.
All you have to do is CLICK on the link from your mobile, computer or tablet
In Check-in Scan we care about our clients, which means being transparent with them. We listen to your needs and adapt to offer you what you need according to the type of accommodative unit you have. Pay according to your accommodation.
If you need help, our customer support team is ready to serve you and take as much time as they need to resolve any issues or questions, through instant chat, email or phone support. “frequently asked questions” section available in several languages, where you can find the quick solution to what you are looking for. On our website you can find our team, see what we do, who we are and how we do it. In addition, we are up to date with news or changes in the sector and we share them with you on our social networks.
Over 1,500,000 guests have been processed by our app resulting in 5-star ratings.
Compared to similar companies, we have the best ratings and opinions. Our credibility speaks for itself, more than 400 reviews.
In addition, we have won three awards:
–Shortzy 2020 as the best web/app solution
–2020 Evolution Award for innovative capacity
-“Andalucía Emprende” we won the “Crea winner 2020” category for our technological innovation.
According to Royal Decree 2877/1982, of October 15, on the management of tourist apartments and tourist vacation homes, a guest record book must be kept up to date with the signatures of all the clients that the stay has had in the last 3 years.
With Check-in Scan, you can be calm. The application automatically generates the book with all the Check in made and customer signatures.
The Check-in Scan tool is certified to comply with current data protection regulations, avoiding the unnecessary storage of images or legal copies of documents, thereby reducing the risk of sanctions from the Spanish Data Protection Agency (AEPD). Furthermore, thanks to automation, it enables efficient and error-free management of traveler registration, adapting to situations of connection interruptions or technical incidents.
Therefore, in the event of an inspection, you would only have to visit the web control panel and show or download said book.
As our priority lies in our customers, our application and website offer several languages to help the customer in the best possible way, including English, Spanish, Catalan, Italian and Portuguese. If owners use the self check-in option, our app gives them a variety of languages to choose from throughout the check-in process.
In addition, this option can be used through a QR Code which the customer scans from their mobile device and does not even need to go through reception to leave their data.
Downloading the application is free.
