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According to Order INT/1922/2003, of July 3 , on register books and entry forms of travelers, owners who rent their establishments must collect information from their guests and send it to the police within 24 hours.
Since October 2024, the registration of travelers in Spain has been centralized on the digital platform SES.HOSPEDAJES , regulated by Royal Decree 933/2021 . This platform allows for the unified, secure, and real-time submission of traveler registration forms, including all mandatory data as per Annex I of the Royal Decree. This represents an increase in security and efficiency for tourist establishments.
To do this, they must use a traveler registration form that must be signed and completed. This entire process is time-consuming for both each guest and the tourist establishment.
Check-in Scan app, you can do it in seconds, making it easy to comply with the law instantly and avoid penalties.
SCAN – SIGN – SEND All with one CLICK!
At Check-in Scan, we are committed to creating security and stay up-to-date with regulatory updates so that you can rent your tourist accommodation, hotels, hostels, rural accommodations, apartments, lodges, campsites or campervan areas, among others, without any problems or worries.
We work with numerous tourist accommodations that endorse us, guaranteeing the protection of their guests' and owners' data by encrypting the content.
Furthermore, police websites are sometimes under maintenance or offline. When this happens, you have to wait for them to be restored and manually submit all the documentation later. This creates delays, oversights, or a backlog of pending documents. But with Check-in Scan , you can forget about this. You simply submit the registration, confident that when the website is back online, we will automatically send the documentation.
And if you have any questions or concerns, you have a customer support team available to help you resolve any situation online.
At Check-in Scan, we understand our customers and what they are looking for or need.
That's why we created an easy and intuitive app. It includes a step-by-step to help you through the entire process. It adapts to all types of establishments, regardless of the number of accommodation units. Furthermore, if you don't have an internet connection, you can use the registration app, and the scanned data will be saved until the connection is restored and can be updated. The user can configure the system themselves, including their rooms, properties, number of rooms, and more, or they can request configuration from Check-in Scan . Easy!
Fines for non-compliance can reach up to €30,000 and may involve inspections and additional administrative penalties, as well as criminal liability in serious cases. The correct use of official digital tools and training for accommodation managers are essential to avoid these risks.
Since digitizing documents, we no longer need to print any paper. We're taking care of the environment. Time is money, and not wasting it printing, signing, and scanning saves us both time and money. Furthermore, destroying the data is much simpler and more secure.
The best way to protect and reduce paper use is by registering on our website .
This way, you can collect your guests' information before their arrival without needing to download the app.
All you have to do is CLICK on the link from your mobile phone, computer or tablet
At Check-in Scan we care about our customers, which means being transparent with them. We listen to your needs and adapt to offer you what you need based on the type of accommodation you have. Pay according to your accommodation.
If you need assistance, our customer support team is ready to help and will take all the time necessary to resolve any issues or questions through instant chat, email, or phone support. We also have a comprehensive FAQ available in multiple languages, where you can quickly find the solution to your question. On our website , you can learn about our team, what we do, who we are, and how we operate. We also stay up-to-date on industry news and developments and share them with you on our social media channels.
More than 1,500,000 guests have been processed by our application, resulting in 5-star ratings.
Compared to similar companies, we have the best ratings and reviews. Our credibility speaks for itself, with over 400 reviews.
In addition, we have won three awards:
–Shortzy 2020 as the best web/app solution
–Evolution Award 2020 for innovative capacity
-“Andalucía Emprende” we won the “Crea 2020 winner” category for our technological innovation.
According to Royal Decree 2877/1982, of October 15, on the regulation of tourist apartments and holiday tourist accommodation, a guest register book must be kept up to date with the signatures of all clients who have stayed in the last 3 years.
With Check-in Scan, you can rest easy. The application automatically generates a logbook with all check-ins and customer signatures.
The Check-in Scan tool is certified to comply with current data protection regulations, preventing the unnecessary storage of images or legal copies of documents, thus reducing the risk of penalties from the Spanish Data Protection Agency (AEPD). Furthermore, thanks to automation, it allows for the efficient and error-free management of traveler registration, adapting to situations of connection failure or technical issues.
Therefore, in case of an inspection, you would only need to visit the web control panel and show or download the book.
Because our priority is our customers, our app and website offer multiple languages to best assist them, including English, Spanish, Catalan, Italian, and Portuguese. If owners use the self check-in option, our app offers a variety of languages to choose from throughout the registration process.
Furthermore, this option can be used via a QR code which the customer scans from their mobile device and does not need to even go to reception to leave their data.
The app is free to download.
