Check-in Scan 's Helpful Information feature revolutionizes your guests' pre-arrival experience, transforming basic information into comprehensive, personalized guides. From detailed descriptions to interactive maps and multimedia resources, this integrated tool seamlessly blends into your online check-in flow, reducing inquiries and improving guest satisfaction.
Content
Enabling "Useful Information" in the Check-in Scan app is easy and takes only 15 minutes. Access the control panel, select "Your Accommodation Information," and generate detailed descriptions including check-in times, access codes, house rules, and other key information about your property.
Integrated artificial intelligence will automatically translate all content. For example, a host in Malaga could configure: “Arrival between 3:00 PM and 8:00 PM. Safe code: 1234. WiFi: GuestNet (password: Bienvenido2026). Public parking 200m away.” This information appears automatically when the guest completes all the check-in steps in Spanish, English, French, Italian, and Portuguese, ensuring they receive it at the optimal time without prior spam. Ideal for hosts with international clientele.
Avoid confusion upon arrival by copying the direct Google Maps link to your property. Guests get turn-by-turn navigation directly on their mobile devices, essential in complex areas like the Costa del Sol where traffic and public parking make initial access difficult.
For hosts with multiple units, configure specific locations for each reservation. The system automatically synchronizes the optimal route, including alternatives for construction or local events. This functionality integrates with smart locks, sending the complete directions along with the access code.
Upload up to 10 high-quality images (max. 5MB) showcasing bedrooms, kitchen, pool, or terrace, and embed YouTube/Vimeo videos as 2-minute virtual tours. For vacation rentals in Andalusia, boho-chic style photos connect emotionally with the current trends of your millennial guests.
Highlights include airports (AGP 15km away), supermarkets (Mercadona 500m away), hospitals (Quirónsalud Málaga), beaches, and beach bars. Each point includes a direct link to Google Maps. Limits to 8-10 items to avoid overwhelming the user, and customizes by season: summer (beaches, nightlife), winter (24-hour pharmacies, shopping centers).
Add exclusive recommendations like “family-friendly Italian restaurant 3 minutes away” or “official tourist bus stop.” This section gives your guide a competitive edge, encouraging upsells such as private transfers or local experiences. In Malaga, link to the Port, Alcazaba, or Cathedral to stand out.
Over 8,500 hosts trust Check-in Scan, which has processed 8 million check-ins for authorities. The Pre-Arrival Guide eliminates unnecessary calls, minimizes issues related to non-compliance with regulations, and enhances the premium experience with professional multimedia.
Set up your first Pre-Arrival Guide in 15 minutes. Direct support: +34 951 82 98 60 or info@checkinscan.com. 2026 updates include AI for dynamic points of interest (real-time traffic, local events).
