PRIVACY POLICY
In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and the Council, of April 27, 2016, regarding the protection of natural persons in regards to the process ), we inform you below about the following aspects related to the processing of personal data through this environment:
1.- Who is responsible for the processing of personal data?
Personal data collected from customers who hire the use of the platform will be treated as responsible for the treatment by Check-In Scan , SL, (hereinafter, “ Check-In Scan ” or the “company”) with NIF: B-93578862 registered in the Malaga Mercantile Registry, volume 5673, folio 180, book 4580, MA-1422222222222222222222 Registered office: Boulevard de la Cala, Local 1, La Cala de Mijas, CP 29649, Mijas (Málaga); ELEPHONE : +34 951 82 98 60; Email: info@checkinscan.com . For the purposes of this Privacy Policy, “client”, the legal and/or professional person that hires the services of the platform as host, in order to manage the reserves and the check-in process in their accommodations is understood as.
Likewise, Check-In Scan will act as responsible for the treatment in cases where the user is registered in our newsletter, publish a review and/or use our contact channels to address some consultation or request for information.
On the other hand, the personal data of the guests will be treated as responsible for the treatment by Check-In Scan , in the name and on behalf of the client (host) who acts as responsible for the treatment. Check-In Scan only treats the personal data of guests for the management of the following processes, on behalf of the client and following the instructions of this in the framework of the provision of the following services:
In relation to these services, Check-In Scan assumes compliance with their obligations as a treatment in charge of the treatment, based on the provisions of article 28 RGPD and regulates these obligations with the client in the corresponding data access agreement.
2.- What is the purpose of processing the personal data collected?
Depending on the different forms, services or contents that you access, Check-In Scan can deal with personal data with the following purposes:
The personal data that, where appropriate, proportions through the contact form or other communication channels enabled for this purpose, will be treated only to address your consultation or request for information. In relation to the use of instant messaging services (WhatsApp), we recommend that you use it as a general information exchange channel. To send any document that includes personal information, we put our platform and our corporate email address available. Check-In Scan is very committed to your privacy and wants to ensure maximum confidentiality in the treatment of your information, so it has established specific channels for collection and processing of personal data, subject to rigorous privacy controls.
The information that proportions in the process of regulating and contracting our services will be used for the management of registered customers and users, so that you can access your profile and manage the services provided through our platform. When accessing the registered user area, you can manage your properties, access the reservations made, as well as consult/download, where appropriate, the registration book of travelers. Additionally, you can add the agents data (trusted people who can perform the Check-In of guests on your properties). Once added, they will receive an email with the necessary instructions to use the application. You must ensure that you accounts based legal to incorporate the personal data of these agents into the platform.
Additionally we can use your information with the following purposes:
These additional treatments are covered by the legitimate interest on the part of Check-In Scan in improving our internal processes and adapting our services based on customer experience and their level of satisfaction. However, if you prefer that we do not manage the information for these purposes, you just have to communicate it in the direction info@checkinscan.com .
In cases where you have expressly authorized us, or in the event that we maintain a contractual relationship (customers) and you have not opposed, we will use your identification and contact data to send you personalized information about our services and products related to technological management in the field of tourist accommodation. However, in each communication that we refer to you, we will give you the option that you can discharge through an agile, simple and free procedure.
In cases where, as a client, you have directly sent us a review of our services, this review may appear published on our website and corporate environments, in order to offer information about the level of satisfaction in relation to the service provided. Additionally, we can publish reviews included in third-party platforms (eg Google) in which case, we limit ourselves to reproducing the information provided by the user in these environments, without whether they are opinions verified by Check-In Scan .
3.- What is the basis that legitimizes treatment?
The legal basis for the processing of personal data collected by Check-In Scan is based on different legal precepts, depending on the context of collection and treatment:
The basis that legitimizes the treatment when you contact us to request information or transfer any consultation may be, in cases of clients, the execution of the contractual relationship between the parties or, in the event that we do not maintain a contractual relationship, the legitimate interest in effectively attending the requests received.
The basis that legitimizes treatment is the execution of the contractual relationship between the parties.
In the case of registered/customers, the basis that legitimizes the treatment for the sending of commercial communications is the legitimate interest of Check-In Scan in offering information related to services that have been subject to initial hiring, as recognized in article 21.2 of the LSSICE. However, if you don't want us to send this type of communications, you can tell us by sending email to info@checkinscan.com . Also, in each commercial communication that we refer we will give you the option so that you can cancel in an agile, simple and free way.
In cases where there is no contractual relationship between the parties, the sending of commercial communications will only occur in the event that the interested party has expressed his unequivocal consent (for example, if you expressly register in our Newsletter). As in the previous case, we will give you the option to revoke your consent at any time, giving you the option to leave each commercial communication.
The reviews that our clients are directly contributed to us will be based on the consent obtained from them to proceed to said publication. The client may at any time revoke their consent, without affecting the legality of the treatment prior to its withdrawal. In cases of reviews obtained from third parties (eg Google), the basis that legitimizes treatment is the legitimate interest of Check-In Scan in offering information about the opinions of customers in relation to the services provided. In any case, the client may request at any time the withdrawal of his review of our website, by sending email to info@checkinscan.com .
4.- Origin of data
Next, we explain the different ways of obtaining personal information and some examples on the use of such information.
Information that you provide directly
We collect personal information that you provide through our website, by email, by phone, when you request information, ask for a budget, hire a service, when you fill in a form or complete a satisfaction survey.
Information we collect from your visits on our website
In cases where the user has expressly accepted the use of cookies not necessary for navigation, we can gather the identification of the anonymous global statistics of the visits of our website. The information we collect includes the address of the Internet Protocol (IP) of the device you are using, the navigation program that you use, its operating system, the date and time of access, the web internet address through which it accessed our website and how our website uses to know the load time of our website, the number of visits to the different sections and the type of information that attracts the most to visitors. It also helps identify if the web works correctly, and if we detect failures or errors in operation, solve them and improve the performance of our website, to be able to offer a better service to all users. This information is collected through cookies, for more information consult our cookies policy.
Social networks
Check-In Scan is present in most social networks and is another way of interacting with you. However, the information you provide through social networks will not be used outside this context, unless we have obtained your unequivocal consent. It is likely that these social networks have their own privacy policies, through which they will explain how they use and share your personal information. We recommend you carefully review privacy policies before using these social networks to be sure that you are satisfied with the way your personal information is collected and shared.
5.- What data communications can occur?
The processing of personal information collected as responsible for the treatment does not imply data assignments to third parties, except in cases where the provision of public administrations, judges and courts is necessary, within the framework of the powers that these agencies have legally attributed.
Additionally, we collaborate with suppliers that support us in certain processes, such as programming, technical support, data storage, financial services, and/or auditing, among others. These entities only access the necessary information to provide these services and are legally obliged to maintain the strictest confidentiality about your personal data, without allowing their use for any other purpose. In all cases, we demand from those companies/collaborators with whom we share their personal information that apply the same degree of protection as us.
We also tell you that there are no international data transfers, except in the case of information obtained through certain analytical and advertising cookies. For more information, you can consult our cookies policy .
6.- How long is the information preserved?
The information conservation period may vary depending on the type of treatment:
The information will be discussed during the period necessary to address the user's consultation/request. Subsequently, the information will be blocked during the period of prescription of legal actions and overcome said period, the suppression will be proceeded.
The information will be kept during the period necessary to manage the provision of services. Subsequently, the data will be duly blocked during the period of prescription of legal actions and overcome this period will proceed to suppression of the data.
In the case of customers, the information will be treated for commercial purposes as long as the contractual relationship is maintained and to the extent that the client does not oppose the processing of their data for these purposes. In cases where we do not maintain a contractual relationship with you, we will only use your data for commercial purposes as long as you have granted your express consent and until, where appropriate, you request the decline in the reception of new communications, in which case, we will proceed downward the data and include them in our exclusion list in order to guarantee that new commercial shipments are not made.
The reviews will remain published on the website as long as the user does not solve their withdrawal, likewise, Check-In Scan reserves the right to withdraw those contents that may be illicit, or that can attempt against third party rights.
7.- How do we protect your data?
Check-In Scan uses appropriate technologies to the state of the current technique, to protect your personal data and information; Our website is stored in safe servers against the most common types of attacks. Check-In Scan has adopted the technical and organizational measures that guarantee the safety of personal data and prevent their alteration, loss, treatment or unauthorized access, given the state of technology, the nature of the stored data and the risks to which they are exposed.
In cases where you register on our platform, we remind you of the need for your username and password to be private and non -transferable. In the event that you have the suspicion of any unauthorized access to the restricted access zone, you must notify us immediately to the email address info@checkinscan.com . In order to adopt the corresponding measures to guarantee the confidentiality, safety and integrity of your personal data.
8.- What are your rights in data protection?
The General Data Protection Regulation recognizes different rights to the interested party in relation to the processing of their personal data. Next, we inform you about each of these rights and indicate the channels through which you can direct, where appropriate, the corresponding request:
| Type of law | DESCRIPTION |
| ACCESS | You have the right to obtain confirmation about whether or not personal data is being treated that concern you, as well as access to the following information: the purposes of treatment; the categories of the data that are treated; the recipients or the categories of recipients to which they have communicated or will be communicated; If possible, the planned period of conservation of personal data or, if not possible, the criteria used to determine this period |
| RECTIFICATION | You have the right to obtain the rectification of the inaccurate personal data that concerns you. In addition, taking into account the purposes of treatment, you will have the right to complete the personal data that are incomplete, even through an additional statement. To do this, you must indicate in your request to what data you mean and the correction we should make; You will also have to accompany, when necessary, the justification documentation of the inaccuracy or incomplete character of the data subject to the treatment. |
| LIMITATION
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You have the right to obtain the limitation of data processing when any of the following conditions are met:
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| PORTABILITY | You will have the right to receive the personal data that concerns you, that you have facilitated to the company, in a structured format, of common use and mechanical reading, and to transmit them to another person responsible for the treatment without the company preventing it, when the treatment is based on the consent, and is carried out by automated means. By exercising your right to the portability of the data, you will have the right for personal data to be transmitted directly from responsible to responsible when technically possible. This right to portability will not apply to the treatment that is necessary for the fulfillment of a mission carried out in public interest or in the exercise of public authorities. The right to portability will not be extended to the data that the company would have inferred from data that derive directly from the use of the services provided. |
| OPPOSITION
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You will have the right to oppose the processing of data that concern you, at any time, including the elaboration of profiles. In the event that you exercise this right, the company will stop treating your personal data, unless we accredit imperative legitimate motifs so that the treatment prevails over your interests, rights and freedoms, or for the formulation, of the exercise or the defense of claims. |
| Automated decisions | The interested party will have the right not to be a decision based solely on automated treatment including the elaboration of profiles that produce legal effects or that significantly affects similarly. |
| Channels to make the exercise of these rights effective: | |
| To exercise any of the rights indicated in the previous sections, the user will be able to send an email to privacy@checkinscan.com or send letter to the following address: Boulevard de la Cala, Local 1, La Cala de Mijas, CP 29649, Mijas (Málaga).
In cases where you consider that your rights have been violated in data protection, especially when you have not obtained satisfaction in the exercise of your rights, you can file a claim before the Spanish Data Protection Agency ( www.aepd.es ) or, where appropriate, before the Control Authority in the field of data protection that is competent. |
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Likewise, Check-In Scan will assist the client in the response that must be provided to guests regarding the exercise of access rights, rectification, suppression, opposition, limitation of treatment, portability of data, and right not to be subject to automated individualized decisions (including the elaboration of profiles), when the necessary information to make these rights these rights is held by Check-In Scan, but in any case it is the customer. Responsible for directly attending the requests that, eventually, receives Check-In Scan from guests.
9.- Veracity and update of the information provided
All the information provided by the user must be truthful and exact. For these purposes, the user must ensure the authenticity of all those data that provides as a result of the completion of the corresponding forms. To register and/or fill in any form, the user will have to provide all the data listed in these forms as mandatory, guaranteeing that the data provided is accurate and appropriate to reality. The variation of your data must be notified as soon as possible to Check-In Scan. In any case, the user will be solely responsible for the false or inaccurate manifestations that he performs, and the damages caused to Check-In Scan, or third parties, for the information he facilitates.
10.- Changes in this Privacy Policy
Check-In Scan reserves the right to modify this privacy policy to adapt it to legislative or jurisprudential novelties, as well as industry practices or modifications in the processing of personal data. In these cases, Check-In Scan will announce on this page the changes introduced with reason in advance to its implementation.
Date of the last update: May 2, 2025
