Check In Scan Logo

Terms and conditions

These general contracting conditions (hereinafter, the " general conditions ") regulate the terms of the provision of services by:

  • Check-In Scan, SL,
  • IF: B-93578862 registered in the Demálaga Mercantile Registry, Volume 5673, Folio 180, Book 4580, MA-142322 sheet.
  • Registered office: Boulevard de la Cala, Local 1, La Cala de Mijas, CP 29649, Mijas (Málaga).
  • Telephone: +34 951 82 98 60.
  • Email: info@checkinscan.com ,

(hereinafter " Check-in Scan ") for the use of the client of the software called Check-in Scan , which is offered in Software As a Service (hereinafter, " SAAS "). The client fully accepts the present general conditions and the particular conditions that, where appropriate, are applied, as well as the modifications that could eventually be carried out in said contents during the provision of services and that will be made available to the client in advance.

 

  1. Definitions

For the best understanding of these general conditions, the following concepts are detailed below:

Customer : natural or legal person to whom it provides the Check-in Scan . If a natural person accepts these general conditions on behalf of a legal person or another natural person, he states that he has sufficient seizure and/or authorization to link said entity/professional.

Agent : Natural person who has the right to use the service for expressly authorized for it by the client. They will be considered agent, by way of enunciative and non -limiting, employees and collaborators of the client).

Check-in Scan Legal person who provides customer service.

SAAS : In general, software as a service that provides the ability to use a web application exclusively through the Internet.

SERVICE (OR SAAS SERVICE) Check-in Scan software as a service, under the detailed terms in these general conditions, as well as in the particular conditions that are applied in your case.

General conditions : terms and conditions applicable to the use of the service with a transverse character, regardless of the subscription modality selected by the client for access to the service.

Particular conditions : specific conditions or annexes that are applied within the framework of the use of the service by the client, depending on the subscription modality selected by this.

Subscription modality : Modality of access and use of the service, in which its specific characteristics are identified.

Check-in Scan account : Check-in Scan tool (“ Check-in Scan tool ”) that is offered through the digital application for Check-in Scan (“ Check Check-in Scan App platform for desktops/ Check-in Scan Check-in Scan .

Check-in Scan APP Check-in Scan mobile devices .

Check-in Scan web platform Web Platform for Desktops/ Check-in Scan .

Guest : Natural person who stays in the client's accommodation, whose data is incorporated into the Digital Normative Compliance tool Check-in Scan .

Part of Traveler: Form that must be filled with the identification data of the guests during the check-in process from the minimum age determined by the applicable legislation, and that must be sent to the authorities.

Authorized password : User name and authentication code for use by a single user personally and non -transferable.

Token: Alfanumric code associated with the email address provided by the client in the registration process, used as authentication mechanisms in access to the platform .

SLA : Service level that undertakes to provide Check-in Scan in relation to the service, depending on the subscription modality.

PMS: Hotel management system.

Subscription quota : rate or monthly amount that, where appropriate, is obliged to pay the client based on the subscription modality.

Validity period : duration of the service, based on those established in these general conditions, as well as in your case, under the particular conditions that are applicable.

Frankish use eventual in which a customer makes unfounding or misleading of the service. It will be understood to be considered unfathomed or misleading, for example, when the client selects a rate for a single accommodation and subsequently allocates the use of the service for several accommodations under the same property in Check-in Scan .

signature to the handwritten firm, valid compliance with an electronic document through a firm system with full legal validity.

Confidential Information : All information, documentation or data that any of the parties provides to the other in the development and execution of the service, in the terms provided in these general conditions.

Validity period "

  1. DESCRIPTION OF THE TOOL

The Check-in Scan tool is an assistance service that facilitates compliance with the notification, documentation and registration that establishes the regulations applicable to accommodation for tourist purposes that, through the Check-in Scan App for mobile devices or the Check-In Scan, allows the following operations to be carried out at distance:

  • Register all travelers;
  • Complete the digital "part of hosts" automatically;
  • Scan the MRZ code of the identification documentation of the traveler or travelers;
  • Allow the traveler or travelers the digital signature of the mandatory entrance part on the mobile device or tablet;
  • Prepare a book-registration of travelers.
  • Sending the registration of travelers to the competent authorities.
  • Integration of your PMS, Smartlock or Channel Manager with our service.
  1. CONDITIONS OF ACCESS TO THE SERVICE

As a prerequisite to contracting the service, it is necessary that you accept these general conditions of the contracting, as well as the particular conditions that are applicable depending on the subscription modality you choose.

To use the service, the customer must complete a user profile to register. For this CHECK-IN SCAN will ask the client to facilitate his email address and mobile phone number. Once you provide this data, you will receive an activation link in your email account. As the first step of the activation of your account, you will be asked to enter an alphanumeric key that will be your access key, said access key (personal and non -transferable), once verified and activated, will allow you to complete your user profile and create an individual account in which you can:

  • Select the available services,
  • Check-in Scan all the relevant data of the accommodations for tourist purposes that Check-in Scan want
  • Register, where appropriate, the agents that you authorize to act in your name or in your company.

You can only formalize the process of choice of the subscription plan once, expressly, you accept these general conditions, as well as, when appropriate, the particular conditions associated with the contracted subscription modality. The payment of the subscription plan will be made, where appropriate, in accordance with the particular conditions associated with the selected subscription modality. Once the hiring has been perfected, you can access your user and password and enjoy the services according to the chosen subscription mode.

The client may register agents, as authorization users to manage customer services through the platform. To do this, once you are discharged as a customer, you can tell us the email address of the agent to whom you want to access. Check-in Scan will send an URL associated with the registered email, and an authentication code (authorized password) to complete the high process. In the event that the client wishes to process the decline of an agent of the platform, he can do it from his control panel. The client recognizes and assumes that he is solely responsible for the use that any of its agents make of the service, exempting and keeping Check-in Scan unscathed for any damage that they could cause to third parties and must indemnify Check-in Scan for any economic damage or reputational damage that the performance of their agents could cause them.

The client may not grant licenses, sublicencia, sell, resell, transfer, assign, distribute, exploit in other words or make the service available to third parties.

The client will not be able to create "links" with the service on the Internet, "adapt" or "duplicate" any content on any other server or wireless device or internet based; nor use reverse engineering techniques, and access the service in order to create a competitive product or service, create a product using ideas, characteristics, functions or graphics similar to those of the service.

It is recalled that the authorized password is personal and non -transferable and the client is responsible for ensuring its custody. In the event that the client detects any unauthorized access with his authorized password or that of any of his agents, he must immediately notify Check-in Scan in order to adopt the necessary measures.

 

  1. Subscription modality

Provided that the indicated requirements are met, the related services will be accessible to the client during the free period of fourteen (14) calendar days:

  1. Application of digital regulatory compliance Check-in Scan: Maintenance and Administration
  2. Digital Regulatory Compliance Web Platform for Check-in Scan's Desktops and LapTops: Maintenance and Administration
  3. Generation and use of the QR code for accommodation or room identification.
  4. Use of the control panel.
  5. Generation of reports about the use of the Check-in Scantool.
  6. Generation of invoices.
  7. Storage of processed documents in the Check-in Scan tool (up to 100 GB).
  8. Alerts and Push notifications (in the case of having them activated).
  9. On-line chat tool.
  10. On-line tutorial courses for the use of the application.

Each client will be granted the right to a single free or trial period.

Once the limited and free time period of 14 calendar days is finished, the customer can hire the service in the terms indicated depending on the selected subscription modality.

Check-in Scan does not assume any responsibility derived from the use of the service client during the free period. Therefore, it will not respond in any case of damages, direct or indirect, which could be generated to the client due to the lack of continuity of the service or by the use of this.

Likewise, Check-in Scan may eliminate, to its single discretion, any account during the free period, in the event that it has the suspicion that unfair use of the service is being made in order to improperly prolong the deadline of non-extendable gratuity of 14 days linked to each client.

The payment subscription, in any of its modalities, will be subject to the acceptance by the client of these general conditions and of the particular conditions (annexes) that, if applicable as an application.

 

In cases where it is established, Check-in Scan may provide the service to integrate the customer PMS; Through this bidirectional connection, the information is exchanged instantly between Check-in Scan and the client, being able to host all the information of the guests obtained by Check-in Scan in the framework of the provision of services. In cases where the client requests the integration of the service with its PMS and this process requires the transfer of personal data by Ckeck-in Scan to the customer supplier that manages the PMS, the process will be managed according to the PMS integration addendum .

 

 

  1. Price and payment method

The price and payment method of subscription fees will be specified in the particular conditions of the service or other means arranged by Check-in Scan in the hiring process. Payments must be paid according to these particular conditions or means indicated and will include in any case, applicable taxes.

Subscription fees may be reviewed at the beginning of any billing period, unless otherwise indicated in particular conditions.

The client consents the transmission by electronic means of each accrued invoice.

Unless in the particular conditions the opposite is expressly indicated, the subscription of the service will be automatically renewed on the expiration date and by the same duration of the period of validity previously hired.

The promotions applied to the subscription fees during the first period of validity of the service will not be applicable in successive renovations, unless it is established in the particular conditions of the service.

In the renovations of the contracted service, the same billing criteria applied during the previous period of validity of the service (monthly/annual) will be applied unless otherwise established in the particular conditions. In case of monthly services of the services, the client may, prior to renewal, request the change to annual billing, in order to benefit from the discounts that are applied at the time to this payment modality. The monthly billing option will only be available in cases where the selected subscription modality allows it.

Before making a new hiring, extending a subscription or expanding or reducing the contracted services, Check-in Scan may require the client to accept the present general conditions and, where appropriate, the particular conditions that are applied. Otherwise, the new service conditions will be communicated by Check-in Scan to the client through the platform and will be applied automatically once the deadline established by Check-in Scanhas elapsed, unless otherwise indicated in particular conditions.

Except to the extent that the applicable legislation prohibits it, Check-in Scan may have an interest of delay if the client does not pay the price agreed in each payment period established in particular conditions. In case of default in the established billing period, the client must pay the interest interest, which will be the amount that is lower between 1% of the unpaid amount or the legal interest rate in force at all times. Check-in Scan may collect the amounts due by third parties. Check-in Scan may suspend or cancel the service without mediating prior notice, in the event that the client does not attend, in full and within the period, the amount of each of the subscription quotas agreed.

If at any time we register a return, payment setback or other rejection of a position made to your Check-in Scanaccount, this will be considered as a breach of your payment obligations in accordance with the present, and the use of Check-in Scan services can be automatically disabled permanently, without prejudice to the obligations that the client must fulfill.

Your use of services will not be resumed until you pay any pending position, including all rates and expenses incurred by Check-in Scan or any third-party service to which we have had to resort (including the processing commissions and expenses incurred by the payment media processor).

If you have any questions or restlessness with respect to a payment made to Check-in Scan, we encourage you to contact our customer service before ordering a payment setback, to avoid the cancellation of the services and the blockade of your user account.

We reserve the right to dispute any paid retraction, including the supply to the corresponding credit card company or financial institution and documentation that prove that the user responsible for such payment setback actually authorized the transaction and made use of the services provided subsequently.

 

  1. Service duration and resolution causes

    • Free period:

The free period of use will have a maximum duration of 14 calendar days. Check-in Scan does not guarantee the continuity of the service during this free period and reserves the right not to admit access requests, as well as to terminate them at any time during this period.

  • High in service:

Once the free period of 14 calendar days has been exceeded, the client may select the payment subscription modality that fits their needs, which will have an annual duration extendable for identical periods, unless another specific period is established in the particular conditions.

  • Automatic renewal:

The service will be automatically renewed by annual periods, unless any of the parties communicates to the other the resolution with at least one month before the expiration date of the period of validity of the service.

  • Resolution

Check-in Scan may cancel or suspend the use made by the customer of the service or a part of it, in the event that the customer infringes any of the clauses of these general conditions and/or where appropriate, of the particular conditions that were applied. In these cases, Check-in Scan may interrupt the service with a 24-hour notice, except in those cases in which said notice may be a risk to the safety, integrity and/or functionality of the platform. The cancellation or suspension of the service due to contractual breach by the client will not eliminate the obligation of this to pay any subscription fee due to the applicable period of validity. Check-in Scan may also suspend or cancel the provision of the service in the event that the client has provided false or incorrect data in the registration request in the service.

In cases where the client makes a fraudulent or unfair use of the service, Check-in Scan reserves the right to temporarily suspend the service as long as the fair use of the platform by the client is verified according to these general conditions of the contract and, where appropriate, particular conditions. In the event that Check-in Scan verifies that there is a fraudulent use by the client, exceeding this the permitted limit of the use of the subscription in a fraudulent manner, this fact will be the cause of resolution of the contract, without prejudice to the obligations that remain pending compliance by the client. Likewise, Check-in Scan reserves the right to verify the authenticity of the information provided by the client in relation to the nature and scope of the tourist accommodations associated with the service, in order to verify the use of the service according to these general conditions and selected subscription modality.

The client must request the cancellation of the service with at least one month before the end of the period of validity.

The client must contact the customer service, who will send the corresponding low application by email. Once the customer completes and remits the low form that we will make at your disposal, the decrease process will be effective within an approximate period of between 24-48 hours, unless it had hired a modality of the service that implies annual permanence, in which case, the request for low will supply full effects at the end of said annual period.

In case of resolution by any of the parties, the client recognizes that, unless expressly stipulated otherwise in particular conditions, Check-in Scan will have no obligation to continue maintaining the client's data, regardless of the client's possibility of exporting the data during the period of village of the service. The client recognizes that Check-in Scan will not have any responsibility for the elimination of customer data under these clauses. Check-in Scan will provide the technical means necessary for the extraction of information during the period of validity of the provision of services, but does not assume obligation to do so in specific or compatible format with other customer applications.

 

  1. Limitation of service use

Check-in Scan can suspend or withdraw the client (including their agents) the access to the SI Check-in Scan suspected that said client is using services according to fraudulent or illegal use, in which case he will immediately notify the customer of such suspension. The client will adopt all the relevant measures that are necessary to protect the privacy of the personal data of the guests and the access keys to the platform.

The client will be responsible for the consequences of any improper use makes an agent or a third party that the client had improperly facilitated the credentials of access to the service. The client must keep and guard as confidential the keys of access to services. The client assumes the responsibility derived from the lack of custody or incorrect use of the keys supplied, exempting Check-in Scan from any responsibility for the damages that could be derived as a result of the breach of the duty of custody to the extent that such breach is attributable exclusively to the client and/or any of its agents or third

We can also temporarily suspend or deny access to any of the contracted products and services, without the need for prior notice, in the following assumptions:

  • When we appreciate reasonable doubts about your identity or an alleged irregularity in the use of services.
  • If the limits established in accordance with the applicable legislation or the rules and uses that we have established at all times are breached, or if it is imposed by the competent authority in compliance with the applicable regulations.
  • When you use it improperly or with purposes other than those provided in these general conditions.
  • When the security of the service in question has been compromised. For the introduction of improvements, we will notify you with a reasonable term.

 

  1. Technical support and service availability

During the free period, Check-in Scan will use commercially reasonable efforts to maintain the availability and functionality of the service, but will not be responsible for interruptions or will be obliged to provide maintenance and/or customer support services.

Regarding the payment subscription, Check-in Scan will provide the customer with maintenance and/or technical support services, according to the specifications detailed in the particular conditions.

It is possible that, depending on the electronic device used, the service functionalities are limited or even restricted for certain uses. We are committed to informing you of all this through the website www.checkinscan.com or through our customer service number +34 951 82 98 60.

Check-in Scan may add, modify or deactivate specific functionalities of the Check-in Scantool, guaranteeing at all times the compliance with the notification, documentation and registration obligations under the terms detailed in the applicable regulations.

Likewise, and regardless of the type of subscription of the client, CHECK-IN SCAN will not be responsible for guaranteeing the continuity of the service when circumstances of force majeure concur such as, in a merely enunciative way:

  • The lack of coverage, cuts, or service deficiencies that may occur due to problems in the Internet lines that the client maintains with his supplier.
  • The costs derived from new hiring needs to increase the capacity of the Internet service.
  • Damage to customer devices.
  • Failure to comply with its obligations defined in these clauses, if the realization of these obligations has been prevented, interfered or delayed by circumstances attributable to the client.
  • Natural catastrophes, war conflicts, disturbances, epidemics or acts of terrorism

 

  1. Obligations of the parties

The client may only use the service in accordance with the purposes set forth in these general conditions, as well as in the particular conditions that, where appropriate, are applicable. The client expressly assumes the following responsibilities and obligations:

  1. Comply with the applicable legislation, as well as the stipulations indicated in these general conditions and, where appropriate, the particular conditions that are applied.
  2. Obtain prior authorization to use the lodge codes for all accommodations you add and use on the platform to make traveler/guest records.
  3. Check that the data in the lodge of police services are correct so that the platform processes the communication of the guest data telematically, especially those referring to the keys that the police provide you to interact with their online systems. Check-in Scan is not responsible for the non-transmission of the data because the login of hospitality web services does not work properly, either because it has been introduced incorrectly, either because the account is blocked for any reason.
  4. Keep the identifiers, passwords, codes or other security elements that we have facilitated, using them and guarding them with due diligence, avoiding their knowledge by unauthorized third parties, and ensuring that they are not easily deductible from your personal data or others of easy access, such as your birth date, telephone number, correlative numbers, etc. as well as taking the necessary precautions to avoid your subtraction.
  5. Put in our knowledge immediately and without unjustified tars through the telephone number 951 82 98 60, the following circumstances: the loss or possible knowledge by other unauthorized persons, against your will, of the identifiers, codes or any other safety element. the performance of an unauthorized or incorrectly executed operation. Prove ourselves, whenever necessary, those data or documentation that we require for the verification of the correct use of services, and confirm, even in writing, those operations that as a precaution or confirmation measure we need, in order to safeguard the confidentiality and safety of the system, your personal information or that of your agent or your guest, or even for its express confirmation.
  6. Immediately notify Check-in Scan any non-authorized service or access to it, of which you may have knowledge.
  7. Do not use the service so that it harms Check-in Scan, resellers, distributors and/or suppliers (jointly called “ Check-in Scanassociates” or partners network), or other users.
  8. Do not damage, disable, overload or harm the service (or networks connected to it), do not make an abusive use of the service or interfere with the use and enjoyment of the service by third parties.
  9. Do not resell or redistribute the service or any part of it, unless the client has a contract for this purpose with Check-in Scan that allows it.
  10. Do not make copies, reveal and/or allow third parties to the contracted software.
  11. Do not modify, create derived works, carry out reverse engineering, decompilar, deassemble or try to discover in any other way any business secret included in the service, or in other technologies or systems used by Check-in Scan to offer the service, except to the extent that the applicable legislation expressly allows the client despite this limitation.
  12. Do not create “ties” from the Internet to the service, or replicate or include in a “frame” any content of the service so that it seems that the client offers all the functionality of the service as their own service, located on its servers;

 

For its part, Check-in Scan must fulfill the following obligations:

 

  1. Provide the service in conditions of suitability, functionality and efficiency, in the terms established in these general conditions and, where appropriate, according to the particular conditions that are applicable.
  2. Execute all the requests for services that you add within the framework of this contract, provided you facilitate the necessary data for it in a complete and exact way and comply with the rest of the established conditions. When we do not execute an online notification being obliged to it, we will immediately reiterate the execution.
  3. Deliver the identifier and the necessary keys so that you can access the products and services included, as well as maintain their safety and confidentiality.
  4. Even if we are not responsible for the defective execution of a notification or the execution of an unauthorized notification, we will make the steps that are reasonable to the recipient of the same or before their service provider to find out the status of the notification and try to make it effect.

In order to verify compliance by the client of the requirements set forth in the conditions of the service, guarantee the safety and good use, and in order to ensure better performance or adjustment of certain elements of the same, Check-in Scan reserves the right to supervise the use that the client makes of the service.

Responsibility for loss, theft or fraudulent manipulations of your keys or other security elements delivered and by access by not authorized third parties to your personal data or personal data of guests or agents.

 

  1. Limitation of responsibility of CHECK-IN SCAN

Check-in Scan will not incur non-compliance with its obligations in the following assumptions:

1.When compliance is prevented by causes outside its control, including, without limitation:

  • Acts outside your will,
  • Customer acts,
  • Acts of third parties that are not under Check-in Scan.

2. Acts of any government organ, war, insurrection, sabotage, armed conflicts, however, fire, flood, strike or any other labor disturbance, interruption or delay in transport, lack of availability or interruption or delay in telecommunications or third -party services, virus attacks or hackers, third -party software errors (including, without limitation, Payment, Chat, Statistics or free scripts), as well as the impossibility of obtaining raw materials, supplies or energy or the necessary equipment for the provision of services.

3. We will not be responsible for sending the erroneous information of guest data due to the incorrect use of the application. Some identity documents do not contain an expedition date and/or date of birth. The first case could be resolved using the host entry date as the value of the expedition date. In the second case, it is required to ask the traveler for the date of birth.

4. We will not be responsible for breach of our obligations when exceptional and unpredictable circumstances concur outside our control, whose consequences would have been inevitable despite all efforts in the opposite direction, or where appropriate, when such circumstances have their origin legal obligations. In these cases, we are committed to inform you immediately of the concurrence of these circumstances and their effects on the provision of services, so that you can prevent or, at least, to reduce the damages or damages that this may cause. The Technical Assistance Telephone is 951 82 98 60, where we will be at your disposal to meet the consultations and incidents related to the services and from where we will provide all our help.

5. In no case will we be responsible for the return of the amount of payments or incorrectly executed, when fraudulent action or have breached deliberately or by serious negligence your obligations, especially those related to the confidentiality and custodians of your keys and other security elements.

6. We will not be responsible for your regulatory compliance obligations, nor do we assume the legal advice service. Through this contract you accept that the Check-In Scan tool is only an instrument that you use to facilitate regulatory compliance in the traveler registration process, but in any case you are solely responsible for applying the procedures and tools to ensure that your activity is adapted to the applicable regulations in each case.

7. We are not responsible for the options specifically configured by the client being in accordance with the applicable legal requirements. The client assumes all responsibility for the consequences of the use of the Check-in Scanplatform, contrary to current regulations.

8. We are not responsible for the impossibility of being able to transmit the data to the services of security forces and bodies due to a problem on any of its official websites. If there were a problem on their websites, the data of the parts of travelers will be waiting online and will be transmitted telematically as soon as possible.

9. We are not responsible for two clients to add the same accommodation, that is, if the accommodation has been added twice in the application by different clients. In this case, the numbering of the traveller registration form and traveler book will not be sequential.

10. We are not responsible for the options specifically configured by the client being in accordance with the applicable legal requirements. The client assumes all responsibility for the consequences of the use of the Check-in Scanplatform, contrary to current regulations.

11. We do our best to ensure the accuracy of the scan data, however, the accuracy of the scan can be affected due to the following situations, which will not be the responsibility of Check-in Scan:

  1. Scan in low luminosity environments.
  2. Scan with devices that do not allow the process to be carried out with the necessary precision.
  3. Scan of non -original documents.
  4. Scan of documents that have the deteriorated MRZ area.
  5. Use of a device with a quality camera less than 2MP. The scan accuracy will always be better on a device with better technical characteristics.

12. In case of PMS integration, Check-in Scan will be responsible for applying appropriate measures to guarantee the safety, integrity and confidentiality of the data in the process of transferring the information to the client systems, but is not responsible for the eventual incidents that could be derived from the lack of application of technical measures by the client in their own systems and that could affect the continuity of the services provided by the services provided by Check-in Scan Personal information treated within the framework of the provision of services.

In case of breach attributable to Check-in Scan, and except to the extent that the opposite is expressly stipulated in particular conditions, the responsibility of Check-in Scan before the client will be limited to the direct damages that in their case would have occurred, with the quantitative limit of the amount that, during the twelve months prior to the presentation of the claim, the client would have paid to Check-in Scan Service that gives rise to such responsibility.

Therefore, the maximum responsibility of Check-in Scan, which arises or is related to the creation, license, supply, lack of supply or the use of the service, may not exceed the rates paid to Check-in Scan during the period of twelve months prior to the events that gave rise to the relevant claim. In no case, Check-in Scan, their subsidiaries or subsidiaries, their distributors, their licensees or any of their respective directors, officials, employees or agents will be responsible for special, accidental or motivated damage (including, without limitation, damages for loss of benefits, interruption of the business, loss of the use of the data and any loss motivated by the interruption, completion or failed operation of the Internet, internet telecommunications and third -party security systems). The client will not initiate any litigation or action against Check-in Scan, the distributors of Check-in Scan and/or their respective managers, officials, employees or agents for any reason after the period of one year since the cause of the action takes place.

 

  1. Intellectual and industrial property

The service, as well as the manuals of use, texts, descriptions, graphics, infographics, videos, audios or any other material referred to or that complement the service, have been created by Check-in Scan, who will retain all the rights of intellectual, industrial or any others on them, and may not be subject to modification, copy, alteration, reproduction, adaptation or translation by the client. Consequently, the use of these is strictly prohibited without the express authorization of Check-in Scan, including its exploitation, reproduction, dissemination, transformation, distribution, publication, exhibition or total or partial representation, outside the operational field provided for the service. The client assumes that using content that violates the intellectual and industrial property rights of third parties involves breaching these general conditions.

Regardless of the subscription modality, by acceptance of these general conditions, ownership in favor of the client of any intellectual, industrial property right, or of any other nature, relative to the service or any other element owned by Check-in Scan, beyond the right of use of the same in the terms established here.

According to the above, the client undertakes not:

  1. Violate intellectual, industrial, or other rights rights that Check-in Scan on the service and any other elements of their respective ownership.
  • Duplicate, reproduce, sell, rent, lease, license, distribute, or in any other way use the service and/or any of its elements for a different use that is expressly authorized in this contract.
  1. Violate the security systems or measures that Check-in Scan have configured in the service, or any other type of limitation. Such as, for example, altering or eliminating any notices related to intellectual, industrial, or any other rights rights that were included in the service.
  2. Decompilar, modify, reformat, translate, perform reverse engineering work, de -assemblies, or access in any other way that has not been previously authorized to the source code of the services, notwithstanding that the applicable legislation expressly allows these activities expressly allowing these activities regardless of the existence of an opposite pact between the parties.
  3. Divide or fragment service into different parts or modules to use them independently.
  • Register brands, commercial names, or any other associated distinctive sign or that could be associated with the service.
  • Develop inventions of any kind that integrate or require combination with the service.

CHECK-IN SCAN grants the client an non-transferable and non-exclusive license to use the service, only under the terms and conditions indicated in the general conditions, the particular conditions and any other related documentation, either in physical, digital format or in any other support. The use of services will only be allowed to the customer who has access permit.

In case of client collaboration with a third party, and regardless of the validity of any contractual relationship between the client and CHECK-IN SCAN, the client must ensure the protection of the rights of Check-in Scan before said third. Any violation of Check-in Scanrights, including undue access to the service by unauthorized third parties, may be considered a material breach of these general conditions and will give right to Check-in Scan to exercise how many actions and rights are protested.

 

  1. Confidentiality

All information, documentation or data that any of the parties provides to the other in the development and execution of this contract or during its negotiation will be considered confidential information.

Check-in Scan accepts not to disseminate any confidential information to third parties, or use any confidential information for purposes that are not internal and related to the use of the service by the client.

Check-in Scan may disseminate confidential information only to their employees and advisors when they need to know the information and whenever these employees and advisors have signed agreements that include restrictions, at least, as protective as those that govern the use of confidential information here. Check-in Scan 's duty to protect confidential information has a broader validity than this contract. Despite the above, Check-in Scan may disseminate confidential information to respond to judicial, administrative or governmental orders, provided that, when possible, Check-in Scan previously notify it and in writing to the client, so that he can seek measures to protect or protect information by other means.

Confidential information does not include information that:

(1) It is already in the public domain at the time of dissemination or becomes part of the public domain without this being derived from breach of the terms of this agreement;

(2) Check-in Scan has developed independently without using confidential information or obtaining access to it.

 

  1. SECURITY

The client recognizes that certain technical processing may be necessary by Check-in Scan of the information included by the client in the service, in order to meet the technical requirements of the connection networks or apply security measures to the environment in which the information is housed. However, the client will be solely responsible for the accuracy, quality, integrity, legality, reliability, suitability, intellectual and industrial property and rights of data use that includes in the service.

Customer data is stored in safe directories that require access authentication. Check-in Scan uses antivirus protection software in the SAAS system. In those cases in which it is determined that the service has been affected by viruses, worms or similar, Check-in Scan will make all commercially reasonable efforts to restore the service as soon as reasonably possible, in the terms provided in particular conditions.

In order to improve data safety, the client is responsible for ensuring that its users do not share the credentials of access to the service provided by Check-in Scan. In the event that the customer detects any unauthorized access with its authorized password, you must immediately notify Check-in Scan in order to adopt the necessary measures to prevent unauthorized access. In case of loss or expiration of the keys, only people expressly authorized by the client may request the allocation of new access keys.

The client is aware that even under professionally accepted security parameters, the service can become the subject of computer attacks, being able to affect safety, confidentiality, availability or integrity of information. Check-in Scan will apply appropriate technical and organizational measures to guarantee an appropriate risk security level, but will not be responsible for information that is lost or damaged as a cause of an attack of a malicious third party. Check-in Scan undertakes to deploy its best efforts to control and repair the situation with maximum urgency. The client must accept all patches, error corrections (BUG FIXES), updates, service packages necessary for the proper functioning and service safety.

In case of PMS integration, our systems use safe integration methods to allow data communication without compromising safety and confidentiality. The Check-in Scan integration system guarantees encryption, authentication and minimal privilege policies, so that only authorized parties can access and exchange their data.

The client recognizes that, unless expressly stipulated otherwise in particular conditions, Check-in Scan will have no obligation to continue maintaining the client's data, or to export them or return them once the planned deadline is finished after the end of the service.

 

  1. Personal data protection

    • Customer personal data:

Check-in Scan collects identifying and contact data of the client to allow the management of services correctly, the basis that legitimizes the treatment is the execution of the relationship between the parties, in the terms provided in article 6.1.b) of the Regulation (EU) 2016/679 of the European Parliament and the Council, of April 27, 2016, relative to the protection of natural persons in regard to the process of personal data already and for which Directive 95/46/CE (RGPD) is repealed.

The data will be kept during the period in which the relationship between the parties is maintained. Once this period has exceeded, the data will be duly blocked during the period of prescription of legal actions and subsequently will proceed to delete the information.

The personal data collected may be communicated, in cases of non-payment, to the credit and caution entities or charges management companies, with which in their case we would have hired the debt recovery service, all this based on the legitimate interest of Check-in Scan to guarantee the provision of services with full guarantees of compliance with the obligations assumed by the client. If Check-in Scan should transfer personal data to a third country or an international organization, by virtue of the right of the Union or of the Member States that is applicable to it, it will inform the client of that legal requirement in a previous way, unless such a right prohibits it for important reasons of public interest.

Data protection regulations recognize different rights in relation to the processing of your personal data. Next, we inform you about each of these rights and indicate the channels through which you can direct, where appropriate, the corresponding request:

  • Suppression: You will be entitled to the suppression of your personal data when some of the following circumstances attend:
    • that are not necessary in relation to the purposes for which they were initially collected or treated;
    • That you withdraw the consent, provided that the processing of your data is not based on another legal basis that justifies the continuity of the treatment;
    • that you oppose treatment and do not prevail other legitimate reasons to continue treating your data;
    • that the data whose suppression requests have been illicitly treated.
  • Access: You have the right to obtain confirmation on whether or not personal data is being treated or not, as well as access to the following information: the purposes of treatment; the categories of the data that are treated; the recipients or the categories of recipients to which they have communicated or will be communicated; If possible, the planned period of conservation of personal data or, if not possible, the criteria used to determine this period
  • Rectification: You have the right to obtain the rectification of the inaccurate personal data that concerns you. In addition, taking into account the purposes of treatment, you will have the right to complete the personal data that are incomplete, even through an additional statement. To do this, you must indicate in your request to what data you mean and the correction we should make; You will also have to accompany, when necessary, the justification documentation of the inaccuracy or incomplete character of the data subject to the treatment.
  • Limitation: You have the right to obtain the limitation of data processing when any of the following conditions are met:
    • When you have challenged the accuracy of your personal data, during the term that allows Check-in Scan to verify their accuracy;
    • In the event that you consider that the treatment is illicit, you have opposed to the suppression of personal data and request instead the limitation of its use;
    • That Check-in Scan no longer needs personal data for the purposes of treatment, but the user needs them for the formulation, exercise or claims defense;
    • In the event that you have opposed the treatment, while verifying whether the legitimate reasons for Check-in Scan prevail over yours.
  • Portability: You will have the right to receive the personal data that concern you, which has facilitated Check-in Scan, in a structured format, commonly used and mechanical reading, and to transmit them to another person responsible for the treatment without preventing CHECK-IN SCAN, when the treatment is based on consent, and is carried out by automated means. By exercising your right to the portability of the data, you will have the right for personal data to be transmitted directly from responsible to responsible when technically possible. This right to portability will not apply to the treatment that is necessary for the fulfillment of a mission carried out in public interest or in the exercise of public authorities. The right to portability will not be extended to the data that CHECK-IN SCAN would have inferred from data that derive directly from the use of the services provided
  • Opposition: You will have the right to oppose the processing of data that concern you, at any time, including the elaboration of profiles. In case you exercise this right, Check-in Scan will stop treating your personal data, unless we prove legitimate imperious reasons so that the treatment prevails over your interests, rights and freedoms, or for the formulation, exercise or claims defense.
  • Automated decisions: The client will have the right not to be the object of a decision based solely on automated treatment including the elaboration of profiles that produce legal effects or that significantly affects similarly.

You can exercise your rights of access, rectification, cancellation, opposition, limitation and portability. To make these rights effective, the signatories may go to the following address:

  1. Postal address; Boulevard de la Cala, Local 1, La Cala de Mijas, CP 29649, Mijas (Málaga), Spain.
  2. Electronic address: info@checkinscan.com

In cases where you consider that during treatment your rights have been violated in data protection, especially when you have not obtained satisfaction in the exercise of their rights, the signatories may file a claim before the competent data protection control authority.

 

14.2. Personal data of guests:

The client is solely responsible for all the documentation, information or data that he introduces, and must have the proper authorization and always respecting the rights of third parties, avoiding the realization of illegal or illegal behaviors. Check-in Scan will assume the figure in charge of the treatment in relation to the access and treatment of guest data, and will limit himself to collecting the data

 

Check-in Scan asks the guest, exclusively, the data required by the applicable regulations in the traveler registration process acting in any case, on behalf of the client. In this context, identifying, contact, housing and data data related to the transaction will be collected, as well as the guest signature, which will be obtained by rubric with its finger or with electronic pencil, in the signature space for tactile screen that facilitates the application. The identifier, the access code and the tactile screen firm that the guest will be considered electronic signature for all purposes. It will have the same value with respect to the data consigned in the electronic documents generated as the handwritten firm in relation to the data consigned on paper.

 

In relation to the personal identification data of the guest (ID, passport or equivalent identification), the platform will always give the guest option to introduce the number manually. Only in cases where the guest decides to voluntarily decides, and in order to speed up the process, you can request the scan of the document.

 

Check-in Scan , as a treatment in charge of the treatment, will comply with the instructions detailed below, as well as in the " Personal Data Access Agreement " :

 

  1. You must use the personal data object of treatment, or those that you collect for inclusion, only to allow the use of the service.
  2. It will manage, in writing, of a record of all categories of treatment activities carried out on behalf of the client.
  • It will not communicate the data to third parties, unless it has the express authorization of the client or is required by legal imperative.
  1. It will maintain the duty of secret regarding the personal data to which it could have access by virtue of this commission, even after its object ends.
  2. It will guarantee that the authorized persons to deal with personal data are expressly and in writing, to respect the confidentiality and to fulfill the corresponding security measures, of which they must be conveniently informed.
  3. Will notify in writing without undue delay the violations of the safety of the personal data in your charge of which you have knowledge, together with all the relevant information for the documentation and communication of the incidence
  • If necessary to subcontract any treatment that implies access to personal data, this fact must be communicated previously to the client, indicating the treatments that are intended to subcontract and identify in a clear and unequivocal way the subcontractor company and its contact data.
  • The client must assist in the response to the exercise of the rights of: access, rectification, suppression, opposition, limitation of the processing, portability of data, and the right not to be subject to automated individualized decisions (including the elaboration of profiles).
  1. It must implement the corresponding security measures in accordance with the risk assessment carried out.
  2. Personal data will be made available to the client once the benefit has been completed.

In cases where the client acts as responsible for the processing and treats the data on behalf of and on behalf of a third party, Check-in Scan will assume the figure of sub-founded treatment. In these cases, the client will be solely responsible for collecting prior authorization from the person responsible for the processing of the data to proceed to the subcontracting of the services to Check-in Scan . Additionally, the client recognizes in these cases that Check-in Scan will comply with its obligations as a sub-armed treatment, as long as it meets the instructions indicated in this clause, as well as in the Access to Personal Data Agreement ”.

 

  1. Partial nullity

The declaration of nullity of one or several stipulations of these conditions by application of a legal or regulatory provision or a firm judicial or administrative resolution will not imply the nullity of the rest of the stipulations, which will retain their validity and full effectiveness.

 

  1. Subcontracting and assignment

Check-in Scan will provide the service directly or through the collaboration of third parties. In particular, Check-in Scan may subcontract the totality or part of the service to specialized companies in the sector, always respecting the provisions of these general conditions, as well as in the particular conditions that in their case were applicable based on the applicable subscription modality. Check-in Scan may assign its position in this contract in case of commercial operations that justify it, provided that the assignee assumes the same obligations as Check-in Scan in front of the client.

 

  1. Notifications

All notifications between Check-in Scan and the client must be carried out in writing and directly go through telematic media, with transmission confirmation. For the purposes of the communications sent by Check-in Scan to the client, they will be used as contact data, those provided by this in the registration process. In any case, the client must provide exact, truthful and updated data.

The communication mailbox expressly enabled by Check-in Scan and indicated to the client will constitute the agreed media for the sending and reception of the communications and notifications. Through this medium we will inform you of all the issues that affect the contracted services, so it is mandatory consultation and access during the validity of the service. The communications and notifications shall be understood as received from the moment we make said made available. The client undertakes to keep the access and use of the communication mailbox enabled by Check-in Scanactive. In the event that the client does not access the communication mailbox or disable their access, it will be its exclusive responsibility, supplying the communications sent full effects.

You can consult these communications as many times as you wish and get a copy of these in durable support. For any questions or request you want to make you can communicate with us through info@checkinscan.com . We are committed to keeping these assistance channels at your disposal

 

  1. MODIFICATION

Check-in Scan may, at any time, modify these general conditions and/or introduce new conditions of use, sufficient for this the existence of technical, operational, economic, service or market reasons, prior communication to the client in accordance with current legislation. Any modification of these general conditions and/or particular conditions applicable to the service must be communicated to affected customers at least 30 days. If the client did not agree with the new conditions, he can resolve the contract, communicating it to Check-in Scan, before the date of entry into force of the aforementioned modifications, without this entail any economic penalty, with the obligation to satisfy those quotas that are defeated and not satisfied. Otherwise, it will be understood that the client accepts the modifications. We will send you the proposals for modifying conditions at the advance of one (1) month with respect to the date of its application. If the proposal is advantageous for you or if it is a modification by the change of change of reference agreed in this contract, we can apply them immediately, without the need to notice.

 

  1. Commercial references

Check-in Scan can use brands, logos and commercial references/Customer Success, in Advertising and Promotion Materials of Check-in Scan , in online supports (website, blog, social networks, etc.), and in offline supports (catalogs, brochures and rest of commercial documentation). Check-in Scan may show or refer to client denominative brands in these contexts, provided that its use positively reflects the image of the client, its products and services.

 

  1. Legislation and applicable jurisdiction

These conditions are subject to Spanish common law. Both parties, expressly renouncing any other jurisdiction that may correspond to them, are submitted to the jurisdiction of the Courts and Courts of Malaga for the resolution of any litigious issue that could be derived from the interpretation, fulfillment or execution of the conditions.

 

 

 

Final modification date: 04/02/2025

 

 

 

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