Check -out at a hotel is the moment by which a guest completes the duration of their stay to later hand over the keys to reception and leave the tourist accommodation.
Whenever you make a hotel room reservation, you must be clear about the time of entry to the tourist accommodation, or what is known as check-in, as well as the time of departure , or what is the same, check-out. .
Each type of tourist accommodation defines a schedule for both check-in and check-out. Many hotels also offer both early check-in and late check-out depending on the specific demand at that time.
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To check out when leaving your stay at the hotel, you must go to reception to hand over the keys . The person assisting you should check if there are any extra charges assigned to the cost of your reservation. If so, you will have to pay it at that time.
Nowadays, you rarely have to leave any identification document at reception to pick it up upon departure due to the “Law on Protection of Personal Data and Guarantee of Digital Rights” . If due to any extraordinary circumstance you have had to leave it at reception, you must collect it at check-out.
On the other hand, if you have not previously paid for your stay at the hotel, you must make the payment at the time of check-out. In this case, it is also practically always done when checking in at the hotel .
Check-out takes place on the room reservation ends It is usually done between 10 and 12 in the morning , although in this sense each hotel will define a specific time to be able to do it.
Normally, check-out is usually at noon so that the cleaning service can access the room and leave it ready for the next reservation.
To find out the check-out time of the hotel where you are staying, we recommend that you visit the hotel's website or ask at the reception when checking in. It is important to know this information so that guests can prepare in advance to leave the room.
late check-out service and the key delivery time is exceeded unjustifiably, some establishments apply additional surcharges .
In the event that you have to check out at a certain time and you have a lot of downtime, you can ask at the hotel reception if you can stay in the lobby or even at the pool if time permits. You can also leave your luggage using the hotel's own left luggage
Also known as planned check-out . In the standard check-out, the client delivers the keys and checks out within the hours established by the hotel.
The guest is forced to check out before the end of their stay due to force majeure situations .
It consists of the digitalization of the check-out process, where the guest will not have to worry about handing over the keys. Typically, establishments that have this system implemented use smart locks integrated with check-in management applications or PMS.
late check-out service . This service means that the guest can check out at a later time than usual stipulated by the hotel, so they can enjoy the room for longer. This service, being a little more exclusive, usually carries a surcharge , although the guest also has the right not to accept it and it is the hotel that has to clarify the terms of the late check-out service.
Hotels typically allow guests to use facilities in common areas once they have checked out, although this depends on each hotel's policies. For example, it is very common in summer to stay at the hotel pool once you have checked out.
A hotel will always reserve the right to decide how long a guest can stay in the lobby after check-out. The guest must ask at reception if they can use the facilities once check-out has been completed.
Each hotel has its own policies regarding extended check-out time. In the event that the hour needs to be extended, it would be necessary to call reception to discuss it. Generally, check-out could be extended up to 2 hours before the next guest enters the room, so that housekeeping can access the room and get everything ready for the next guest.
