Any host or responsible for any tourist accommodation must complete the traveler registration process, as well as send it to the authorities , regardless of the type of accommodation that is offered (hotel, rural house, holiday floor ...). Non -compliance with this obligation, entails quite high economic penalties Until now, the guest registration before the authorities has been carried out through hosts of the Civil Guard and Webpol but, to facilitate the process and do all communications from the same platform, the Interior Ministry has created the SES.HOSPEDAJES .
*Clarify that this is an orientative guide to register in SES HOSPEDAJES and the subsequent link with the Check-in Scan .
Index
SES.HOSPEDAJES , is a platform developed by the Ministry of Interior through which natural and legal persons may communicate the data required in Royal Decree 933/2021 ( consolidated text ) and collected through the registration of parts of travelers . On the new platform, more data on guests will have to be provided than in the previous records , and some of them, very difficult to verify, such as kinship between guests or their complete address. You can find the complete data list in Annex 1 of the aforementioned Decree.
Do you have any questions about the new regulations?
Conversation
The platform began operating on January 2, 2023, establishing an adaptation period of 5 months until June 1, 2023, but, due to the technical complexity of development, the Ministry of Interior launched a press release extending its use until October 1, 2024 . Already near the previous date, the Interior Ministry launched a new official statement delaying the obligation to register travelers on the platform until December 2, 2024, a definitive date on which Royal Decree 933/2021 has been launched and with this, the obligation to make the registration of travelers on the platform.
To start using SES.HOSPEDAJES . Subsequently, you must look for the section " Access to the Registry of Establishments and Entities " and click on the Access " column .
The person responsible for registering in SES.HOSPEDAJES .
Once this step has been done, you will have to select the " Identification Platform for the Administrations ", including "Cl@ve pin", "DNIE / Electronic Certificate ", "Mobile Key" or "Permanent Key".
If you don't have any of these yet, here are instructions on how to get it:
you have accessed through one of the identification platforms, you can see 2 options on the screen, in the event that you have already registered on the SES.HOSPEDAJES . of accessing the right. In the event that your intention is to register an accommodation , you should click on the Fill Form button on the left .
You will need the digital certificate when you are going to register your property on the platform of the Ministry of Interior and get the accesses to enter SES.HOSPEDAJES . Check-in Scan will not ask you at any time or access to the platform, or the digital certificate to make the guest record.
On the other hand, it is necessary to have the Autofirm@ or cl@ signing program, to be able to sign the registration of the establishment on the platform digitally.
IMPORTANT : It must be taken into account that since these are government identification tools, external to our platform, technical support is beyond our powers. If doubts arise regarding the use of these tools, consult legal advice.
Next, you must fill in a form with accommodation data in question and its owner . At this time, it is important to mark the “shipping of web service communications” box, in the event that data communication tools are used with the authorities automatically such as Check-in Scan .
If you have followed all the steps and you have filled the form correctly, you should soon get an email from the Ministry of Interior confirming the registration of the accommodation in its database, in addition, in the same email data will be reflected data such as the Registration number , Lighting Code and Establishment Code . Keep these data where you have easy access to them. You will also receive the accesses to access the SES.HOSPEDAJES .
No sanctioning procedures will be initiated for non-intentional infractions that are related to the communication of travelers.
The guest registration must be carried out through the SES.HOSPEDAJES platform throughout the national territory, except in the Basque Country and Catalonia. Replacing data sending to the Civil Guard and National Police.
In this case, it may not work for various reasons. First, the platform has experienced micro fall since its birth, this makes it impossible for us to enter.
On the other hand, we may have the cacheado browser, so we must erase cookies and cache of the browser or enter with a different browser.
In the event that it still does not work, get in touch with the technical support of SES.HOSPEDAJES .
The webpol traveler communication platform of the National Police, such as the Civil Guard Host Registry, have stopped offering service. On both platforms a message will appear indicating that the guest communication service should be carried out using the SES HOSPEDAJESPlatform.
According to the Ministry of Interior, on December 2, 2024, it is the expected date to begin with the use of the platform definitely .
To know the lessor code, enter the SES.HOSPEDAJESplatform, and as in the first step, click on the "access to the record of establishments and entities".
On the next screen, in the "establishment information" section you can find the "establishment code."
On the SES.HOSPEDAJESplatform, we click on «Access to the consultation and sending of communications of lodging or vehicle rental” by clicking on the «@@».
Next, in the "new communication" section, click on the "Fill Form" button.
Continuing with the process, select the establishment on any know your code (in the event that you have several) and then select the type of communication you want to perform, in this case we should indicate " part of travelers ". We proceed by clicking on the "Continue" yellow button.
On the next screen, in the "establishment information" section you can find the "establishment code."
In the event that you do not receive the email with access to the platform or you do not know what your password is to access the platform, you can access the “webservice user” section and see what your username is, as well as change the password by pressing the “change password” button.
Send traveler records comfortably and automatically to the competent authorities with Check-in Scan . In Check-in Scan , we are integrated with the different bodies of authorities in Spain, as well as with the new platform of the Ministry of Interior SES.HOSPEDAJES so you can do the process of registering travelers automatically through our system. Contact us to know more.
Arturo Says:
Should bones be registered regardless of age including children?
support team :
Hi Arturo, thanks for commenting. With the implementation of Royal Decree 933/2021, all minors, including minors born in Spanish territory, must be recorded in SES HOSPEDAJES .